All Systems Operational
Sendbird Singapore 2 server Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 26, 2024
Resolved - The servers have returned operational.
Feb 26, 06:33 GMT+08:00
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Feb 26, 06:30 GMT+08:00
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - The servers have returned operational.

Summary: single api server failure
Customer impact: about 10% of api request would result in timeout or 5xx error
Incident timeline (state the timezone please e.g., UTC):
2024-02-21 23:25 UTC: Single api server’s cpu usage increased to 100%, api latency increased
2024-02-21 23:31 UTC: Detached problematic api instance
2024-02-21 23:34 UTC: Health checker operational, incident resolved
Actions taken to mitigate: Detached problematic api instance
Suspected root cause: single api instance’s cpu hit 100% and didn’t go down

Feb 21, 07:34 GMT+08:00
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Feb 21, 07:26 GMT+08:00
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.